It focused heavily on academics but undersold the warmth, balance, and student-centered culture that families feel the moment they step on campus.
Through a discovery questionnaire, key stakeholder interviews, a full website audit, and a competitive audit, we uncovered a gap between perception and reality. Prospective families weren’t fully seeing the “whole child” experience Overlake lives every day. To truly understand the school’s spirit, we visited their campus to observe assemblies, participate with learning inside of classrooms, run focus groups, and soak in the vibe that makes Overlake special.
We developed a content strategy that put students at the heart of every page while clearly guiding parents, donors, and faculty to what mattered most to them.
An in-depth sitemap allowed us to map every page and section, shaping the information architecture for a clear and user-friendly structure. We reworked the navigation structure to be intuitive and welcoming, defined visitor flows for key journeys like admissions and giving, and mapped out conversion funnels that felt helpful, not pushy.
The site features a refreshed color palette and a thoughtful typography pairing that feels both academic and warm—grounded, but never stiff. Visually, we explored imagery and video that feel real and human, supported by custom illustrations that reflect daily life on campus rather than staged perfection.
We led a comprehensive copywriting phase to define the school’s voice and positioning, shaping language that is clear, welcoming, and purpose-driven. Through multiple rounds of writing and review, we aligned messaging across the site with stakeholder expectations while staying true to the school’s values and student-centered philosophy.
Subtle animations add moments of delight as visitors scroll, helping the experience feel alive without distracting from the content. On the technical side, we built the site on Drupal with a modern development workflow using CircleCI and Docker to ensure consistency and scalability. Every component was designed to be flexible, empowering the team to evolve content as the school continues to grow.
From navigation to forms to performance, nothing was left unchecked. Hosting on Pantheon gave the school’s website a secure, reliable foundation with room to grow. Once everything was approved, we launched with confidence, knowing the site was ready for real families, real questions, and real moments.