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Expertise Overview
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The company faced several key challenges, including limited online visibility, inconsistent qualified traffic, underperforming paid media campaigns, and the need to improve both ROAS and CPA. Our discovery process included stakeholder interviews, website audits, competitor research, and audience analysis to uncover opportunities for growth.
We developed a paid media strategy centered around KOH-I-NOOR’s Italian craftsmanship, premium materials, and heritage. Google Search campaigns targeted high-intent keywords, while Meta campaigns focused on awareness, engagement, remarketing, and customer retention. Audience segmentation, creative testing, and a dedicated Labor Day promotion helped drive stronger results.
Retargeting and customer retention campaigns helped improve both acquisition and lifetime value.
Prior to launch, all campaigns underwent QA testing for tracking, audience configuration, landing pages, and reporting accuracy. Once live, campaigns were continuously monitored and optimized based on real-world performance data.
Meta Ads: Purchases increased from 7 to 20, ROAS improved from 0.75x to 1.95x, and CPA improved significantly, reaching a low of $71.76 in July.
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