Your target audience has specific likes, dislikes, expectations, habits, and behaviors. We don’t play a guessing game – we go deep with interviews to discover how your users feel about your specific enterprise, how you compare to the competition, and why. We don’t operate by making assumptions – we get real world facts. Once we have the data, we integrate it into our design and development process so your digital product can meet and beat your audience’s expectations.
Have a site or app that isn’t performing? There’s a reason why – and we can help you find out.
General user attitudes about your site or app, positive and negative, are revealing. Want your online product to perform? The first step is to identify the general attitudes of users engaging with the product.
Speaking one-on-one with real world users gives us powerful insights into the personality and expectations of the individuals who will matter to your bottom line.
Bring a new level of humanity and understanding to your business by listening to your customers, responding to their concerns, and solving their problems – while building goodwill.
You may be astonished with the data mined from user interviews. At SPINX Digital, we don’t make assumptions -- we get the facts first.
See how User Interviews played a key role in our How to Personify a “Global Force in Business Litigation” case study.
EXPLORE CASE STUDY
Despite the uncertainty of COVID-19, SPINX Digital will continue to deliver the same level of excellence to our clients that they have come to know. We wish you, your colleagues and family safety, wellness and positivity during these challenging times. If you have any questions or needs, please do not hesitate to contact us.
